Having lived and served in some of the most fragile countries in the world, I am passionate about making a difference in the lives of the most vulnerable. I have seen first hand many human tragedies and triumphs from which I have learnt important lessons and I strive to uphold human dignity.
As the organizations's Chief Diplomat, I am responsible for putting the spotlight on the most vulnerable by engaging with policy makers, opinion leaders and donors. I also forge strategic partnerships with a range of diverse partners which includes governments, multilateral institutions, the private sector and foundation to reinforce our ability to collectively serve our humanitarian and development objectives. I also lead the organization's fund raising efforts globally.
As a senior operations and business development executive I was responsible for the Middle East, Europe and Central Asian Regions and was accountable for delivery of a large project portfolio worth some $200 million per annum. I was successful in leading development and implementation of a regional strategy, increasing business acquisition and programme implementation rate, controlling costs and managing complex operations in challenging business environments. I oversaw the work of several country offices which included Afghanistan, Occupied Palestinian Territory, Iraq, Jordan, Kosovo and our operational hub in Geneva. I also oversaw a range of projects and progarmmes across many countries in the Middle East and Europe. I achieved measurable improvements in the financial performance of the Europe and Middle East (EMO) Regional Office, including increased revenue and related metrics; enhanced application of the modern Risk Management and Engagement Acceptance techniques. Oversaw delivery of services that qualitatively and quantitatively surpassed partners’ expectations. Improved partners’ awareness of UNOPS capabilities in the field. Built strong strategic partnerships with diverse range of partners. Achieved improvements in the efficiency and effectiveness of EMO functional practices in the field which positively impacted on the audit findings. I increased investment in competency building and morale of all personnel, irrespective of contractual status. I also improved performance against gender balance indicators in entire region. I further enhanced partnerships and diversified service offerings.
This was one of the most complex and challenging assistance mission of the United Nations. As the Chief of Staff I reported directly to the Special Representative of the United Nations Secretary General. I helped shape strategy and organization design of the mission. I oversaw all operational aspects of the Mission’s functioning. I represented the Mission and the SRSG vis-a-vis Iraq’s government and foreign embassy officials as well as donor representation offices. I assisted the SRSG in coordinating the work of the units responsible for Governance, Constitutional Support, Elections, Promoting Regional Dialogue, Economic Development, Rule of Law & Security, Census, Disputed Internal Boundaries, Reconciliation, Social Services and Human Rights. I oversaw the mission's security and safety issues as well.